Contact Centre

Enjoy More ways to Bank.

Contact Centre now open with extended hours.

You can now access our team during extended hours of operation through a new Contact Centre! The Contact Centre is a phone-in service offering a friendly and knowledgeable Mountain View Financial voice on the other end of the line Monday to Friday from 8:00am to 8:00pm and on Saturday from 8.30am to 6:00pm.

This team can assist you with:

  • Online banking support, like password resets and account access troubleshooting
  • Completing your transactions  
  • Answering general questions
  • Balance inquiries
  • Investment redemptions
  • Booking appointments with your local in-branch team (a service you can also access online, anytime you like by clicking here)
  • Concerns regarding fraudulent charges
  • Loss of debit cards (your MemberCard)

Call us at 1.844.648.6466. We look forward to chatting with you!